Terms And Conditions

1. Acceptance of Terms By accessing and using onlinecakeorder.in (referred to as “the Website”), you agree to comply with and be bound by these terms and conditions.

2. Ordering and Payment

  • Order Placement: Orders can be placed through the Website. By placing an order, you agree to provide accurate information about the recipient, delivery address, and contact details.
  • Pricing: Prices for cakes and delivery fees are listed on the Website and are subject to change without notice.
  • Payment: Payment for orders must be made in full at the time of purchase. We accept various payment methods as listed on the Website.

3. Delivery

  • Delivery Areas: We deliver to specific areas as mentioned on the Website. Please ensure the delivery address is within our serviceable areas.
  • Delivery Times: While we make every effort to deliver your order on time, we cannot guarantee specific delivery times, especially during high-demand periods.
  • Recipient Availability: It is the responsibility of the recipient or their representative to be available at the delivery address to receive the order at the agreed-upon time.

4. Cancellation and Refunds

  • Cancellation: Cancellation of orders is permitted within a specific timeframe, as outlined on the Website. Refunds for cancellations are subject to our refund policy.
  • Refunds: Refunds will be issued according to our refund policy, which may vary depending on the circumstances of the cancellation.

5. Quality and Satisfaction

  • Quality Assurance: We strive to provide high-quality cakes. If you are dissatisfied with your order due to quality issues, please contact us within a reasonable time frame with details and supporting evidence.
  • Customer Satisfaction: Your satisfaction is important to us. We will make every reasonable effort to address and resolve any concerns regarding your order.

6. Intellectual Property

  • Website Content: All content on the Website, including images, text, logos, and designs, is the property of onlinecakeorder.in and is protected by intellectual property laws. Any unauthorized use of the content is prohibited.

7. Disclaimer of Liability

  • Limitation of Liability: onlinecakeorder.in shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or any products purchased through it.

8. Changes to Terms and Conditions

  • Updates: We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the Website.

9. Governing Law

  • Jurisdiction: These terms and conditions are governed by the laws of Chandigarh, India. Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the courts in Chandigarh.

By using onlinecakeorder.in, you acknowledge that you have read, understood, and agree to these terms and conditions.