Shipping and delivery

At onlinecakeorder.in, we are committed to ensuring a seamless and timely delivery experience for our customers. Please review our Shipping and Delivery Policy outlined below:

1. Delivery Information

Order Processing Time: Orders are typically processed within 4hrs Same Day from the time of order confirmation, subject to product availability and delivery slot availability.

Delivery Areas: We offer delivery services to [list of specific delivery areas covered]. Please ensure to check the availability of delivery to your location before placing your order.

2. Delivery Options

Standard Delivery: Our standard delivery option ensures delivery within the specified time frame based on your location and our delivery schedule. This option incurs standard delivery charges as applicable.

Express Delivery: For urgent orders, we provide an express delivery option with expedited shipping. Additional charges may apply for express delivery services.

3. Delivery Tracking

Upon order confirmation, customers will receive a tracking link via email or SMS to monitor the status of their delivery. This tracking feature allows customers to stay updated on the progress of their order.

4. Delivery Schedule

Delivery Timeframes: Delivery timings are scheduled between [specific time range]. While we make every effort to ensure timely deliveries, please note that unforeseen circumstances or factors beyond our control may sometimes affect delivery times. We appreciate your understanding in such cases.

5. Delivery Charges

Standard Charges: Delivery charges are applicable based on the delivery location and the type of delivery chosen. These charges will be clearly communicated at the time of order placement.

6. Delivery Issues and Concerns

Incomplete or Incorrect Address: Customers are responsible for providing accurate delivery information. In case of an incomplete or incorrect address, please contact our customer service immediately to rectify the issue. Additional charges may apply for redelivery attempts due to address issues.

Recipient Unavailability: If the recipient is unavailable at the provided address during the delivery attempt, our delivery personnel will try to contact the recipient. Repeated unsuccessful attempts may incur additional charges for redelivery or require pickup from a designated location.

7. Delivery Confirmation

Upon successful delivery, customers will receive confirmation via email or SMS. Please ensure someone is available to receive the order at the specified delivery address.

8. Policy Updates

We reserve the right to modify or update this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on the Website.

For any further questions or assistance regarding our Shipping and Delivery Policy, please reach out to us at help@onlinecakeorder.in.